SiWC Policies

While every effort is made to avoid errors, the Surrey International Writers' Conference (SiWC) website could include inaccuracies. No implied or expressed warranties of any kind apply.

The SiWC may make changes or improvements at any time without notice.

The Surrey International Writers' Conference Society accepts no responsibility whatsoever for information posted on this website. It is for general information only.

SiWC Privacy Policy

As part of the Surrey International Writers' Conference (SiWC) commitment to providing attendees with the best possible service, we are dedicated to preserving your privacy.

The SIWC will not release your name or other personal information about you to other parties, unless we have your consent. Please note that entering the SIWC Writing Contest implies limited consent, as it relates to the contest anthology and the contest section of the SIWC website, as outlined in the writing contest guidelines.

Information provided for conference registration is used for this conference only and shall be deleted after completion of the conference accounting.

This website uses a number of third party services, and each has their own privacy policies. This includes WordPress.

The SIWC website contains links to other websites as a convenience only. The SIWC takes no responsibility for the content of linked websites.

If you have any questions or requests, please contact coordinator kathychung@siwc.ca.

SiWC Refund and Cancellation Policy

SiWC Cancellation Policy

The Surrey International Writer’s Conference will provide refunds, less a $50 processing fee, up to July 31 of the current conference year.

Refunds will be made, less a $150 processing fee, between August 1 and September 20 of the current conference year.

Refunds after September 20 only for documented, serious medical reasons (typically requires proof of hospitalization of registrant or immediate family member) or death (registrant or immediate family member), less a $50 processing fee.

SiWC at Sea Cancellation Policy

The pre-cruise hotel night package is fully refundable minus $10USD until November 5. From November 5, the cancellation fee is $80USD.

SiWC at Sea cancellation rates are as follows:

Until Jan 8, 2018: $50USD fee applies.

Jan 9 - Feb 10, 2018: $300USD fee applies.

Feb 11 - Mar 24, 2018: 50% of registration will be refunded. 

After Mar 24, 2018: no refunds provided. 

Please consider purchasing travel insurance for this trip, as this cancellation policy is structured in line with the cruise line's, and we will be unable to provide larger refunds than what is stated here for any reason.

 

Change Policy

We make every effort to preserve the program and presenter list as published on our website, but reserve the right to make changes to the conference at any time without notice, including but not limited to addressing factors beyond our control, such as a presenter having to withdraw from the conference. In the event any changes made affect your booked appointment(s), we will provide an alternate appointment.

SiWC Code of Conduct for Attendees, Volunteers & Presenters

Your attendance at the Surrey International Writers’ Conference in any capacity constitutes your agreement to abide by this code of conduct.

 

* To be as helpful as possible and to foster a positive attitude and experience for all. As this is a conference where the new writer and multi-published best-selling author mix and mingle, coming together in the spirit of learning and advancing the craft of writing is essential.

 

* To speak with tact, manners and discretion, with a choice of language that is appropriate to a mixed audience, and put the needs of the conference above personal opinions or philosophies. Understand that differing opinions are welcome, but ad hominem inflammatory remarks and the stirring up of controversy are not.

 

* To discuss and/or pitch personal writing projects only within a professional boundary, not ever excessively selling personal products, projects, or services.

 

* To arrive for all events, workshops, appointments, and commitments on time, and to come and go quietly if you must leave for any reason while an event is in session.

 

* To wear the conference-provided name tag at all times.

 

* To turn off or silence cell phones during workshops, appointments, and keynotes.

 

* To be conscious of the health and welfare of your fellow conference-goers by washing your hands regularly and/or using hand sanitizer.

 

* SiWC is a scent-sensitive environment. 

Harassment Policy

The Surrey International Writers' Conference promotes a collegial, welcoming environment for attendees, presenters, volunteers and staff alike. Harassment, defined generally as any behaviour that annoys, alarms, or threatens another person or group, and any other behaviour that causes excessive discomfort to other people; adversely affects SiWC’s relationship with its guests, its venues, its partners, or the public; breaks any applicable law; or causes significant disruption to conference operations will not be tolerated.

The SiWC Society reserves the right to revoke conference passes without recompense and to deny offenders attendance at future events. Your attendance at SiWC constitutes your agreement to abide by our code of conduct.

SiWC prides itself on being a safe event. If you encounter any behaviour that makes you uncomfortable, please report it immediately to a board member, the conference coordinator, or the conference administrator. We can only act in response to events of which we are aware. The decision to revoke conference passes and/or deny attendance at future events is at the sole discretion of the SiWC Society Board of Directors and the conference coordinator.

Our mailing address is Suite # 544, 151 - 10090 152nd Street, Surrey, BC V3R 8X8.

SiWC Accessibility Policy

SIWC is committed to supporting and assisting individuals with disabilities to attend and participate in our conference.

Our conference strives to be consistent with the principles of independence, dignity, integration and equality of opportunity for all.

Our conference has identified an accessibility coordinator who has received training in this area and is the primary person for any questions or feedback. As always, feel free to approach any member of the conference board.

All volunteers receive information about accessibility as a part of their training.

In order that we may better serve anyone needing an accessibility service and/or accommodation please alert the board or conference administrator of any needs we should be aware of. This may include any of the following:

Assistive devices

People with disabilities may use their personal assistive devices when accessing our conference.

In cases where the assistive device presents a significant and unavoidable health or safety concern or may not be permitted for other reasons, other measures will be used to ensure the person with a disability can access our conference.

We are committed to ensuring that any facility where the conference operates meets accessibility guidelines. This includes access to parking, rooms, washrooms, elevators and access to public transit.

Communication

We will communicate with people with disabilities in ways that take into account their disability.

We will work with the person with a disability to determine what method of communication works for them.

If you require communication such as sign language interpreters, please inform the conference ahead of time so this can be arranged and appropriate number of interpreters is available.

Service animals

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

When we cannot easily identify that an animal is a service animal, our staff may ask a person to provide documentation (template, letter or form) from a regulated health professional that confirms the person needs the service animal for reasons relating to their disability.

Support Workers

Individuals who require assistance may have their support worker attend the session at no additional cost.

Allergies

The SIWC is sensitive to allergies. Out of respect for all participants, please do not bring nut items and or wear perfumes/scent.

Meals at the conference hotel are marked including being vegetarian, gluten free etc. If you have dietary concerns/issues that require special meals you must let the conference know ahead of time.